The EME Napoleon cutlery is dishwasher-safe and of high quality. Since the cutlery is made of different materials and consists of two parts (metal and plastic), maintenance is essential. This ensures the quality of the cutlery is preserved, and it remains beautiful. That’s why we’re happy to share the following tips to keep your cutlery looking great or to restore its beauty.
Instructions for washing the cutlery in the dishwasher:
- Remove food residues before placing the cutlery in the dishwasher.
- Do not use dishwasher salt when washing the cutlery.If you choose to use dishwasher salt, pay attention to the following: after pouring the salt into the tank, using the funnel, closing the cap, and wiping any spilled liquids with a damp cloth, run an empty washing cycle to eliminate any salt residues, as they could otherwise damage the cutlery during the washing cycle.
- Place the cutlery in the dishwasher with the handles facing upward.
- Use neutral, acid-free, and lemon-free dishwasher tablets.
- Do not wash at too high a temperature.
Are you in doubt? Then simply wash the cutlery by hand.
The metal of the intermediate piece is corroding. What can I do?
- In addition to the dishwashing instructions, we recommend the following:
- We recommend regular cleaning of the metal spacer with a stainless steel cleaner to prevent discoloration.
- A wad of aluminum foil in the cutlery tray or cutlery drawer prevents staining or tarnishing and restores shine to the cutlery.
- Do not use salts or water softener when washing the cutlery.
- If the spacer does get discolored, you can gently lighten it with a scouring pad and abrasive. Be careful not to scratch the other metal of the cutlery with the scouring pad.
There are small white dots / spots in the (mother-of-pearl) colored handle. What should I do?
Sometimes, after a few years, one or more white dots may become visible in the mother-of-pearl colored handle of the cutlery. You can easily remove these by heating the handle above a heat source (lighter). Do not hold it too close to the handle. You can remove any black residue from the flame afterwards with water, soap, and a cloth. The white spots will then have disappeared.
The color of the handle differs from my existing cutlery. How did that happen?
Have you owned cutlery for a long time and recently bought some more? Then it is possible that the new cutlery is sometimes slightly lighter or darker. Over the years, minor changes have been made to the manufacturing process. If you have had the cutlery for a very long time, it is possible that the color has changed slightly. Unfortunately we cannot solve this.
